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Hello, Welcome Back
Six places to start. Most answers are one click away; anything that is not, a person will answer the same working day.
Orders and delivery
Where your parcel is, what shipping costs and how long it takes.
Exchange and return
Thirty days to change your mind, with a prepaid label either way.
Sizing and fit
Garment measurements for every style, plus how to measure yourself.
Payments
The cards we take, when we charge, and how refunds are handled.
Our policies
Shipping, returns, repairs, pricing and data, in plain language.
Visit a store
Addresses, opening hours and the free repair counter.
Nothing here matches?
Send us the detail and we will pick it up. We answer every message ourselves, Monday to Friday between 09:00 and 18:00 Pacific.
In a hurry? The fastest route is a phone call; the number rings the shop floor, not a queue.