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Getting Started

Provisioning, migrations, the control panel and what the SLA promises.

Domains & DNS

Registering, transferring and delegating names without breaking mail.

Security & SSL

Certificates, two-factor, hardening and what to do after an incident.

Billing

Invoices, proration, VAT and the money-back guarantee.

Performance

Caching, slow queries, images and choosing a region.

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Latest articles

Hardening a WordPress site that is already live

Not a plugin so much as a short list of habits: the ones that actually correlate with sites that never get compromised.

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Transferring a domain without downtime

A transfer changes who bills you, not where the site points. Do the prerequisites first and the live site never notices.

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Choosing a data centre region

Where your visitors are, where the data must legally live, and where the rest of your stack already runs. Three questions, one answer.

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Reading your invoice, and how proration works

Four sections, one of which surprises everybody. Here is what each line means and why an upgrade invoice looks larger than either plan.

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Why your site is slow, in the order worth checking

Most "slow hosting" tickets come down to five recurring causes. Work through them in this order before you pay for a bigger plan.

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Free SSL, and when you still want a dedicated certificate

Every domain gets a free certificate automatically. A paid one still makes sense in a few specific cases, and marketing is not one of them.

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What our uptime SLA actually promises

What we measure, where we measure it from, what you get back when we miss it, and the handful of things it deliberately does not cover.

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Point your domain at Canvas in four steps

Changing nameservers is the last step of a migration, not the first. Lower the TTL, copy every record, then delegate. In that order nobody sees a…

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