Help
Everything in one place.
Working with us
How do we start?
With a short introductory call at no charge. If it is clear we can help, we send a written scope and a fixed fee before any work begins.
Who will I actually deal with?
A named lead adviser, with a named second who also knows your file. Specialists join for particular questions rather than taking the relationship over.
Do you work remotely?
Yes, and in person when it helps. Reviews work well over video; a first meeting and an annual review are often better face to face.
Fees and independence
How are you paid?
By our clients, through the agreed fee, and by nobody else. We receive no commission and sell no products of our own.
Are fees negotiable?
The published plans cover most situations. Where a scope is genuinely different we quote for it, in advance and in writing.
What happens if I want to leave?
You give a month’s notice and keep everything produced for you, including the models. There is no exit charge.
Advice and risk
Can you guarantee a return?
No, and nobody honestly can. What we can do is show you a range of historical outcomes for a portfolio of a given shape, and be clear about what would have to happen for the plan to fail.
What if my circumstances change?
Tell us early. A plan is designed to be revised; the expensive version is the one where a change is discovered at the next annual review.
Do you advise on overseas tax?
We coordinate it with qualified advisers in the relevant jurisdiction and make sure the pieces agree. We do not give local filing advice ourselves.