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A video consultation is not a lesser appointment; for follow-ups, medication reviews and results discussions it is often the better one. There is no waiting room, no parking, and no half-day lost to a fifteen-minute conversation. Our doctors explain which appointments suit a screen and which genuinely need an examination, and how we make that call when you book. The short answer is that anything requiring hands or equipment happens in person, and a great deal else no longer has to.