Travel

Travel Changes

Changes dates, adds bags and answers policy questions for travelers on the move, and hands complex rebookings to an agent with the trip loaded.

  • Finds bookings by reference
  • Changes dates within the fare rules
  • Adds bags and seats
  • Explains the cancellation policy
  • Hands complex rebookings to an agent
Use this template
B
Travel Assistant
Online
Hi! 👋 How can I help with your trip?
Can I move my flight to Sunday?
Your fare allows one free change. Sunday has seats at 08:15 and 17:40.
The evening one
✅ Changed. Your new boarding pass is in your email.
BY THE NUMBERS

What this template does on day one.

Typical figures from teams that launched this template without changing a word.

✅ With this template
Setup Time7 min
Bot Resolution Rate69%
Channels Covered3
Conversation Steps19
🚀
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