{"id":37,"date":"2026-09-01T10:35:08","date_gmt":"2026-09-01T10:35:08","guid":{"rendered":"https:\/\/demos.canvaswp.com\/supplements\/support\/"},"modified":"2026-09-01T21:26:49","modified_gmt":"2026-09-01T21:26:49","slug":"support","status":"publish","type":"page","link":"https:\/\/demos.canvaswp.com\/supplements\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"container\">\n<div class=\"row justify-content-center mb-5 mb-lg-6\">\n<div class=\"col-md-8 text-center\">\n<h3 class=\"display-5 mb-3\">Help with an <span class=\"nocolor underliner viewport-detect\" data-delay=\"500\" style=\"--cnvs-underliner-size: 12%\">order<\/span><\/h3>\n<p>Tracking, returns, subscriptions and wholesale. Pick the one that matches and we will point you straight at it.<\/p>\n<img decoding=\"async\" class=\"wp-image-57\" src=\"https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/divider.svg\" alt=\"Section divider\" width=\"100\" loading=\"eager\">\n<\/div>\n<\/div>\n<div class=\"row g-5\">\n<div class=\"col-md-4\">\n<img decoding=\"async\" class=\"wp-image-65\" src=\"https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/whey.png\" alt=\"Whey protein icon\" width=\"60\" loading=\"eager\" srcset=\"https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/whey.png 512w, https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/whey-300x300.png 300w, https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/whey-150x150.png 150w, https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/whey-100x100.png 100w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\n<h4 class=\"font-body fw-bold my-4\"><span>01.<\/span> Track a Delivery<\/h4>\n<p class=\"text-contrast-600\">Every dispatch email carries a tracking link. If yours has not arrived within three working days of that email, tell us the order number and we will chase the courier ourselves.<\/p>\n<\/div>\n<div class=\"col-md-4\">\n<img decoding=\"async\" class=\"wp-image-58\" src=\"https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/drink.png\" alt=\"Protein drink icon\" width=\"60\" loading=\"eager\" srcset=\"https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/drink.png 512w, https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/drink-300x300.png 300w, https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/drink-150x150.png 150w, https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/drink-100x100.png 100w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\n<h4 class=\"font-body fw-bold my-4\"><span>02.<\/span> Return or Exchange<\/h4>\n<p class=\"text-contrast-600\">Unopened products go back within thirty days for a full refund. Start a return from your account and we email a prepaid label the same day.<\/p>\n<\/div>\n<div class=\"col-md-4\">\n<img decoding=\"async\" class=\"wp-image-55\" src=\"https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/capsule.png\" alt=\"Capsule supplement icon\" width=\"60\" loading=\"eager\" srcset=\"https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/capsule.png 512w, https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/capsule-300x300.png 300w, https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/capsule-150x150.png 150w, https:\/\/demos.canvaswp.com\/supplements\/wp-content\/uploads\/sites\/70\/2026\/09\/capsule-100x100.png 100w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\n<h4 class=\"font-body fw-bold my-4\"><span>03.<\/span> Manage a Subscription<\/h4>\n<p class=\"text-contrast-600\">Pause, swap products or cancel from your account, up to the ship date. Nothing resets your locked price, and nothing needs an email to us.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"section bg-contrast-200 mt-0 py-lg-6\">\n<div class=\"container\">\n<div class=\"row g-4 align-items-stretch\">\n<div class=\"col-lg-6 col-md-6\">\n<div class=\"h-100 bg-white p-5 rounded\">\n<h3 class=\"fs-2 mb-3\">Wholesale and gyms<\/h3>\n<p class=\"mb-0\">We supply about ninety independent gyms. Trade pricing starts at twenty-four units a quarter, with your own account manager.<\/p>\n<a class=\"btn bg-color h-bg-dark text-white fw-bold mt-4 rounded-pill text-smaller wp-block-canvas-core-header-button\" href=\"https:\/\/demos.canvaswp.com\/supplements\/contact\/\">Enquire about trade<\/a>\n<\/div>\n<\/div>\n<div class=\"col-lg-6 col-md-6\">\n<div class=\"h-100 bg-white p-5 rounded\">\n<h3 class=\"fs-2 mb-3\">Batch certificates<\/h3>\n<p class=\"mb-0\">Every run is tested independently. Send us the batch number printed under the tub and we will send back that batch&#039;s certificate.<\/p>\n<a class=\"btn bg-color h-bg-dark text-white fw-bold mt-4 rounded-pill text-smaller wp-block-canvas-core-header-button\" href=\"https:\/\/demos.canvaswp.com\/supplements\/contact\/\">Request a certificate<\/a>\n<\/div>\n<\/div>\n<div class=\"col-lg-6 col-md-6\">\n<div class=\"h-100 bg-white p-5 rounded\">\n<h3 class=\"fs-2 mb-3\">Payment and invoices<\/h3>\n<p class=\"mb-0\">Card, PayPal and Apple Pay at checkout. VAT invoices are attached to every confirmation email automatically.<\/p>\n<a class=\"btn bg-color h-bg-dark text-white fw-bold mt-4 rounded-pill text-smaller wp-block-canvas-core-header-button\" href=\"https:\/\/demos.canvaswp.com\/supplements\/my-account\/\">View your account<\/a>\n<\/div>\n<\/div>\n<div class=\"col-lg-6 col-md-6\">\n<div class=\"h-100 bg-white p-5 rounded\">\n<h3 class=\"fs-2 mb-3\">Something else entirely<\/h3>\n<p class=\"mb-0\">If none of these fit, write to us in plain words. Every message is read by a person and answered within a working day.<\/p>\n<a class=\"btn bg-color h-bg-dark text-white fw-bold mt-4 rounded-pill text-smaller wp-block-canvas-core-header-button\" href=\"https:\/\/demos.canvaswp.com\/supplements\/contact\/\">Contact the team<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Track a delivery, start a return, manage a subscription or request a batch certificate from Canvas Supplements.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-canvas","meta":{"footnotes":""},"class_list":["post-37","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demos.canvaswp.com\/supplements\/wp-json\/wp\/v2\/pages\/37","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demos.canvaswp.com\/supplements\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demos.canvaswp.com\/supplements\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demos.canvaswp.com\/supplements\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demos.canvaswp.com\/supplements\/wp-json\/wp\/v2\/comments?post=37"}],"version-history":[{"count":0,"href":"https:\/\/demos.canvaswp.com\/supplements\/wp-json\/wp\/v2\/pages\/37\/revisions"}],"wp:attachment":[{"href":"https:\/\/demos.canvaswp.com\/supplements\/wp-json\/wp\/v2\/media?parent=37"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}