{"id":277,"date":"2026-08-06T21:45:00","date_gmt":"2026-08-06T21:45:00","guid":{"rendered":"https:\/\/demos.canvaswp.com\/store\/faqs\/"},"modified":"2026-09-03T18:04:30","modified_gmt":"2026-09-03T18:04:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/demos.canvaswp.com\/store\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"modal-register mfp-hide\" id=\"modal-register\">\n<div style=\"max-width: 540px\" class=\"card mx-auto\">\n<div class=\"card-header py-3 bg-transparent text-center\">\n<h3 class=\"mb-0 fw-normal\">Hello, Welcome Back<\/h3>\n<\/div>\n<div style=\"max-width: 70%\" class=\"card-body mx-auto py-5\">\n<a class=\"button button-large w-100 bg-facebook text-transform-none fw-normal ls-0 text-center m-0 wp-block-canvas-core-header-button\" href=\"https:\/\/demos.canvaswp.com\/store\/my-account\/\"><i class=\"fa-brands fa-facebook-f\"><\/i> Log in with Facebook<\/a>\n<div class=\"divider divider-center\">\n<span style=\"top: -2px\" class=\"position-relative\">OR<\/span>\n<\/div>\n<div class=\"canvas-login-form-wrap wp-block-canvas-core-login-form\"><form action=\"https:\/\/demos.canvaswp.com\/store\/wp-login.php\" method=\"post\" id=\"login-form\" name=\"login-form\" class=\"mb-0 row\"><div class=\"col-12\"><input type=\"text\" id=\"login-form-username\" name=\"log\" value=\"\" class=\"form-control not-dark\" placeholder=\"Username\" aria-label=\"Username\"><\/div><div class=\"col-12 mt-4\"><input type=\"password\" id=\"login-form-password\" name=\"pwd\" value=\"\" class=\"form-control not-dark\" placeholder=\"Password\" aria-label=\"Password\"><\/div><input type=\"hidden\" name=\"redirect_to\" value=\"https:\/\/demos.canvaswp.com\/store\/faqs\/\"><div class=\"col-12 text-end\"><a href=\"https:\/\/demos.canvaswp.com\/store\/my-account\/lost-password\/\" class=\"text-dark fw-light mt-2\">Forgot Password?<\/a><\/div><div class=\"col-12 mt-4\"><button class=\"button w-100 m-0\" id=\"login-form-submit\" name=\"login-form-submit\" value=\"login\">Login<\/button><\/div><\/form><\/div>\n<\/div>\n<div class=\"card-footer py-4 text-center\">\n<p class=\"mb-0\">Don&#8217;t have an account? <a href=\"https:\/\/demos.canvaswp.com\/store\/my-account\/\"><u>Sign up<\/u><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"container\">\n<div class=\"row justify-content-center\">\n<div class=\"col-lg-9\">\n<p class=\"lead text-muted mb-5\">The questions our shop floor and inbox get most often. If yours is not here, the answer is one email away.<\/p>\n<div class=\"accordion mb-0\" data-active=\"1\">\n\t<div class=\"accordion-header\" id=\"faq-purchase\">\n\t\t\t\t<div class=\"accordion-icon\">\n\t\t\t\t\t\t\t<i class=\"accordion-closed bi-check-circle-fill\"><\/i>\n\t\t\t\t<i class=\"accordion-open bi-x-circle\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-title\">\n\t\t\tQ. How do I purchase an item?\t\t<\/div>\n\t<\/div>\n\t<div class=\"accordion-content\">\n\t\tChoose your size on the product page, add the item to your cart and go to checkout. You can pay as a guest; an account is only needed if you want your order history and saved addresses. Once payment is authorised you will get a confirmation email with an order reference beginning CS-.\t<\/div>\n\t<div class=\"accordion-header\" id=\"faq-returns\">\n\t\t\t\t<div class=\"accordion-icon\">\n\t\t\t\t\t\t\t<i class=\"accordion-closed bi-check-circle-fill\"><\/i>\n\t\t\t\t<i class=\"accordion-open bi-x-circle\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-title\">\n\t\t\tQ. How do I return my items?\t\t<\/div>\n\t<\/div>\n\t<div class=\"accordion-content\">\n\t\tSend an email to returns@canvas.test with your order reference within 30 days of delivery and we will reply with a prepaid label. Fold the item back into the original bag, attach the label and hand it in at any post office. Refunds are issued within two working days of the parcel reaching us.\t<\/div>\n\t<div class=\"accordion-header\" id=\"faq-shipping\">\n\t\t\t\t<div class=\"accordion-icon\">\n\t\t\t\t\t\t\t<i class=\"accordion-closed bi-check-circle-fill\"><\/i>\n\t\t\t\t<i class=\"accordion-open bi-x-circle\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-title\">\n\t\t\tQ. Shipping Charges?\t\t<\/div>\n\t<\/div>\n\t<div class=\"accordion-content\">\n\t\tStandard shipping is free on orders over $40 and $4.95 below that. Express shipping is $12.50 anywhere in the United States. International rates are calculated at checkout from the parcel weight and shown before you pay.\t<\/div>\n\t<div class=\"accordion-header\" id=\"faq-delivery\">\n\t\t\t\t<div class=\"accordion-icon\">\n\t\t\t\t\t\t\t<i class=\"accordion-closed bi-check-circle-fill\"><\/i>\n\t\t\t\t<i class=\"accordion-open bi-x-circle\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-title\">\n\t\t\tQ. What is your Delivery time?\t\t<\/div>\n\t<\/div>\n\t<div class=\"accordion-content\">\n\t\tOrders placed before 14:00 leave the workshop the same working day. Standard delivery arrives in two to four working days, express next working day. International orders take five to ten working days depending on customs.\t<\/div>\n\t<div class=\"accordion-header\" id=\"faq-charges\">\n\t\t\t\t<div class=\"accordion-icon\">\n\t\t\t\t\t\t\t<i class=\"accordion-closed bi-check-circle-fill\"><\/i>\n\t\t\t\t<i class=\"accordion-open bi-x-circle\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-title\">\n\t\t\tQ. Is there any hidden Charges?\t\t<\/div>\n\t<\/div>\n\t<div class=\"accordion-content\">\n\t\tNo. The price you see includes US sales tax where it applies, and shipping is shown before you pay. We add no card surcharge and no handling fee. Orders shipped outside the United States may attract import duty set by the destination country, which is payable on arrival.\t<\/div>\n\t<div class=\"accordion-header\" id=\"faq-exchange\">\n\t\t\t\t<div class=\"accordion-icon\">\n\t\t\t\t\t\t\t<i class=\"accordion-closed bi-check-circle-fill\"><\/i>\n\t\t\t\t<i class=\"accordion-open bi-x-circle\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-title\">\n\t\t\tQ. Can I exchange for a different size?\t\t<\/div>\n\t<\/div>\n\t<div class=\"accordion-content\">\n\t\tYes. Reply to your confirmation email with the size you want instead and we will reserve it while your return travels back to us. If the replacement costs more we will send a payment link; if it costs less we refund the difference.\t<\/div>\n\t<div class=\"accordion-header\" id=\"faq-repairs\">\n\t\t\t\t<div class=\"accordion-icon\">\n\t\t\t\t\t\t\t<i class=\"accordion-closed bi-check-circle-fill\"><\/i>\n\t\t\t\t<i class=\"accordion-open bi-x-circle\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-title\">\n\t\t\tQ. Do you repair what you sell?\t\t<\/div>\n\t<\/div>\n\t<div class=\"accordion-content\">\n\t\tFor two years from purchase, yes, and free of charge; buttons, seams, hems and zips. Bring the piece into either store or post it to the San Francisco workshop. After two years we still repair, at cost.\t<\/div>\n\t<div class=\"accordion-header\" id=\"faq-stock\">\n\t\t\t\t<div class=\"accordion-icon\">\n\t\t\t\t\t\t\t<i class=\"accordion-closed bi-check-circle-fill\"><\/i>\n\t\t\t\t<i class=\"accordion-open bi-x-circle\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-title\">\n\t\t\tQ. My size is out of stock. What now?\t\t<\/div>\n\t<\/div>\n\t<div class=\"accordion-content\">\n\t\tEvery product page has a &#8220;notify me&#8221; line at the bottom. Leave your email and we will write the day the size is back, before the restock is announced anywhere else.\t<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>\n<div class=\"section bg-transparent py-6 mb-0\">\n<div class=\"container-fluid\">\n<div style=\"max-width: 1000px\" class=\"row justify-content-center m-auto\">\n<div class=\"col-md-7\">\n<p class=\"h6 mb-0 text-muted\">Still stuck? Email <a href=\"mailto:info@canvas.test\"><u>info@canvas.test<\/u><\/a> and a person, not a bot, will answer.<\/p>\n<\/div>\n<div class=\"col-md-5 mt-3 mt-md-0\">\n<h2 class=\"h1 fw-bold ls--1 color\"><a href=\"tel:09876543211\">(+0) 9876 543210<\/a><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-canvas","meta":{"footnotes":""},"class_list":["post-277","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demos.canvaswp.com\/store\/wp-json\/wp\/v2\/pages\/277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demos.canvaswp.com\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demos.canvaswp.com\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demos.canvaswp.com\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demos.canvaswp.com\/store\/wp-json\/wp\/v2\/comments?post=277"}],"version-history":[{"count":0,"href":"https:\/\/demos.canvaswp.com\/store\/wp-json\/wp\/v2\/pages\/277\/revisions"}],"wp:attachment":[{"href":"https:\/\/demos.canvaswp.com\/store\/wp-json\/wp\/v2\/media?parent=277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}