{"id":19,"date":"2026-08-06T21:34:04","date_gmt":"2026-08-06T21:34:04","guid":{"rendered":"https:\/\/demos.canvaswp.com\/hosting\/status\/"},"modified":"2026-08-31T23:01:16","modified_gmt":"2026-08-31T23:01:16","slug":"status","status":"publish","type":"page","link":"https:\/\/demos.canvaswp.com\/hosting\/status\/","title":{"rendered":"Status"},"content":{"rendered":"<section class=\"section bg-color dark include-header m-0 pt-6 pb-5\" id=\"page-header\"><div class=\"container\"><div class=\"row\"><div class=\"col-lg-8\"><span class=\"before-heading text-white\">Status<\/span><h1 class=\"text-white fw-light mb-3\">All systems operational<\/h1><p class=\"lead text-white op-08 mb-0\">Uptime for every region over the last thirty days, measured by nine independent probes. Incidents are posted here before the tickets arrive.<\/p><\/div><\/div><\/div><\/section><section class=\"section m-0 py-6 bg-transparent\" id=\"uptime\"><div class=\"container\"><div class=\"heading-block center\"><span class=\"before-heading\">Last 30 days<\/span><h2>Regional uptime<\/h2><p>Measured every thirty seconds from all nine regions. Planned maintenance is included in these figures.<\/p><\/div><div class=\"table-responsive\"><table class=\"table table-striped align-middle mb-0\"><thead><tr><th><span>Region<\/span><\/th><th><span>Code<\/span><\/th><th><span>30-day uptime<\/span><\/th><th><span>Status<\/span><\/th><\/tr><\/thead><tbody><tr><td><span><strong>United Kingdom | London<\/strong><\/span><\/td><td><span>LON1<\/span><\/td><td><span>100.00%<\/span><\/td><td><span><span class=\"badge bg-success\">Operational<\/span><\/span><\/td><\/tr><tr><td><span><strong>USA | San Francisco<\/strong><\/span><\/td><td><span>SFO1<\/span><\/td><td><span>99.99%<\/span><\/td><td><span><span class=\"badge bg-success\">Operational<\/span><\/span><\/td><\/tr><tr><td><span><strong>Brazil | S\u00e3o Paulo<\/strong><\/span><\/td><td><span>GRU1<\/span><\/td><td><span>100.00%<\/span><\/td><td><span><span class=\"badge bg-success\">Operational<\/span><\/span><\/td><\/tr><tr><td><span><strong>South Africa | Johannesburg<\/strong><\/span><\/td><td><span>JNB1<\/span><\/td><td><span>99.98%<\/span><\/td><td><span><span class=\"badge bg-success\">Operational<\/span><\/span><\/td><\/tr><tr><td><span><strong>India | Bangalore<\/strong><\/span><\/td><td><span>BLR1<\/span><\/td><td><span>100.00%<\/span><\/td><td><span><span class=\"badge bg-success\">Operational<\/span><\/span><\/td><\/tr><tr><td><span><strong>Singapore<\/strong><\/span><\/td><td><span>SIN1<\/span><\/td><td><span>100.00%<\/span><\/td><td><span><span class=\"badge bg-success\">Operational<\/span><\/span><\/td><\/tr><tr><td><span><strong>Japan | Tokyo<\/strong><\/span><\/td><td><span>NRT1<\/span><\/td><td><span>99.99%<\/span><\/td><td><span><span class=\"badge bg-success\">Operational<\/span><\/span><\/td><\/tr><tr><td><span><strong>Australia | Sydney<\/strong><\/span><\/td><td><span>SYD1<\/span><\/td><td><span>100.00%<\/span><\/td><td><span><span class=\"badge bg-success\">Operational<\/span><\/span><\/td><\/tr><tr><td><span><strong>Canada | Toronto<\/strong><\/span><\/td><td><span>YYZ1<\/span><\/td><td><span>100.00%<\/span><\/td><td><span><span class=\"badge bg-success\">Operational<\/span><\/span><\/td><\/tr><\/tbody><\/table><\/div><\/div><\/section><section class=\"section bg-contrast-100 m-0 py-6\" id=\"changelog\"><div class=\"container\"><div class=\"heading-block center\"><span class=\"before-heading\">What changed<\/span><h2>Changelog<\/h2><p>Platform changes worth knowing about, newest first.<\/p><\/div><div class=\"row justify-content-center\"><div class=\"col-lg-9\"><div class=\"card mb-3\"><div class=\"card-body\"><span class=\"before-heading d-block mb-2\">2026-08-04<\/span><h4 class=\"fw-medium mb-2\">HTTP\/3 enabled by default<\/h4><p class=\"mb-0\">All nine regions now negotiate HTTP\/3 with QUIC on every certificate we issue. No action is needed; existing sites picked it up during the rolling restart.<\/p><\/div><\/div><div class=\"card mb-3\"><div class=\"card-body\"><span class=\"before-heading d-block mb-2\">2026-07-22<\/span><h4 class=\"fw-medium mb-2\">Terraform provider 2.4<\/h4><p class=\"mb-0\">Adds firewall rules, floating IPs and per-site team permissions as first-class resources. The 1.x provider stays supported until January.<\/p><\/div><\/div><div class=\"card mb-3\"><div class=\"card-body\"><span class=\"before-heading d-block mb-2\">2026-07-09<\/span><h4 class=\"fw-medium mb-2\">Backups extended to 30 days<\/h4><p class=\"mb-0\">Retention on all paid plans moved from 14 days to 30 at no extra cost, and restores no longer count against the storage quota.<\/p><\/div><\/div><div class=\"card mb-3\"><div class=\"card-body\"><span class=\"before-heading d-block mb-2\">2026-06-30<\/span><h4 class=\"fw-medium mb-2\">S\u00e3o Paulo capacity doubled<\/h4><p class=\"mb-0\">GRU1 moved to a second hall in Barueri, taking regional capacity from 1.5 Tbps to 3 Tbps and adding a second IX.br peering session.<\/p><\/div><\/div><div class=\"card mb-3\"><div class=\"card-body\"><span class=\"before-heading d-block mb-2\">2026-06-11<\/span><h4 class=\"fw-medium mb-2\">Slow query log in the panel<\/h4><p class=\"mb-0\">Queries over 500ms are now listed in the panel with their calling file, so you no longer need SSH to find the one that matters.<\/p><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"section m-0 py-6 bg-transparent\" id=\"sla\"><div class=\"container\"><div class=\"row col-mb-30 text-center\"><div class=\"col-md-6\"><h4 class=\"fw-medium mb-2\">Seeing something we are not?<\/h4><p>Open a ticket with a traceroute and we will look immediately. <a href=\"https:\/\/demos.canvaswp.com\/hosting\/contact\/\">Contact support \u203a<\/a><\/p><\/div><div class=\"col-md-6\"><h4 class=\"fw-medium mb-2\">How the SLA works<\/h4><p>Credits are applied automatically when we miss the target. <a href=\"https:\/\/demos.canvaswp.com\/hosting\/faqs\/#technical\">Read the detail \u203a<\/a><\/p><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-canvas","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demos.canvaswp.com\/hosting\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demos.canvaswp.com\/hosting\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demos.canvaswp.com\/hosting\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demos.canvaswp.com\/hosting\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demos.canvaswp.com\/hosting\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":0,"href":"https:\/\/demos.canvaswp.com\/hosting\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/demos.canvaswp.com\/hosting\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}