{"id":18,"date":"2026-08-06T21:38:30","date_gmt":"2026-08-06T21:38:30","guid":{"rendered":"https:\/\/demos.canvaswp.com\/crowdfunding\/help-center\/"},"modified":"2026-08-31T22:56:49","modified_gmt":"2026-08-31T22:56:49","slug":"help-center","status":"publish","type":"page","link":"https:\/\/demos.canvaswp.com\/crowdfunding\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"

Help Center<\/h2>

Guides for both sides of a campaign: the people building them and the people backing them. Start with the section that sounds like you.<\/p><\/div><\/div><\/div><\/div><\/div>

01.<\/h3>

Getting started<\/h3><\/div>

Creating an account, verifying your identity and finding campaigns worth backing.<\/p><\/div>

02.<\/h3>

Running a campaign<\/h3><\/div>

Setting a goal, pricing rewards, writing updates and reporting progress to your backers.<\/p><\/div>

03.<\/h3>

Payments and payouts<\/h3><\/div>

How pledges are taken, when milestone funds are released and what the platform fee covers.<\/p><\/div><\/div><\/div><\/div>

04.<\/h3>

Shipping and delivery<\/h3><\/div>

Customs, duties and what to do when a delivery date moves.<\/p><\/div>

05.<\/h3>

Account and security<\/h3><\/div>

Two-factor authentication, changing your email and closing an account.<\/p><\/div>

06.<\/h3>

Disputes<\/h3><\/div>

What happens when a campaign stalls, and how refunds against unreleased milestones work.<\/p><\/div><\/div><\/div><\/div>

Cannot find it?<\/h3>

Our support team answers every message within one working day.<\/p><\/div>

Contact Support<\/a><\/div><\/div><\/div><\/div><\/div>