{"id":16,"date":"2026-08-06T21:38:28","date_gmt":"2026-08-06T21:38:28","guid":{"rendered":"https:\/\/demos.canvaswp.com\/crowdfunding\/faqs\/"},"modified":"2026-08-31T22:56:48","modified_gmt":"2026-08-31T22:56:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/demos.canvaswp.com\/crowdfunding\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

Frequently Asked Questions<\/h2>

The things people ask us most, answered plainly. If yours is not here, our team replies to every message within one working day.<\/p><\/div><\/div><\/div><\/div><\/div>

For campaign creators<\/h3>
\n\t
\n\t\t
\n\t\t\t\t\t\t
<\/i><\/i><\/div>\t\t\t\t\t\t
\n\t\t\t\tHow do I become a campaign creator?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tBecoming a campaign creator is simple. Sign up for a free account, complete a short identity verification and submit your project for review. Our team checks each idea for feasibility and helps you set a realistic funding goal, a reward structure and a delivery timeline before your page goes live.\t\t<\/div>\n\t<\/div>\n<\/div>\n
\n\t
\n\t\t
\n\t\t\t\t\t\t
<\/i><\/i><\/div>\t\t\t\t\t\t
\n\t\t\t\tHow much can I expect to raise?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tThat depends on your category, your audience and how well your page answers a backer\u2019s questions. Campaigns that launch with a working prototype, real photography and a clear delivery date raise several times more than those that do not. Your campaign manager will give you a realistic range before you launch.\t\t<\/div>\n\t<\/div>\n<\/div>\n
\n\t
\n\t\t
\n\t\t\t\t\t\t
<\/i><\/i><\/div>\t\t\t\t\t\t
\n\t\t\t\tWhat does it cost?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tOne flat platform fee on the funds you raise, and nothing else. There is no charge to apply, no listing fee and no surcharge for hitting your goal. Payment processing is included in the platform fee rather than billed separately.\t\t<\/div>\n\t<\/div>\n<\/div>\n
\n\t
\n\t\t
\n\t\t\t\t\t\t
<\/i><\/i><\/div>\t\t\t\t\t\t
\n\t\t\t\tWhen do I get the money?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tFunds are released against the milestones you set when the campaign was built, typically an initial release at close, then further releases as tooling, manufacturing and shipping are reached. It protects your backers and it keeps your cash flow tied to real progress.\t\t<\/div>\n\t<\/div>\n<\/div>\n

For backers<\/h3>
\n\t
\n\t\t
\n\t\t\t\t\t\t
<\/i><\/i><\/div>\t\t\t\t\t\t
\n\t\t\t\tIs my pledge guaranteed?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tA pledge is a commitment to a project, not a pre-order from a shop, so there is always some risk. We reduce it by reviewing every campaign before it launches and by releasing funds against milestones rather than in one lump on day one.\t\t<\/div>\n\t<\/div>\n<\/div>\n
\n\t
\n\t\t
\n\t\t\t\t\t\t
<\/i><\/i><\/div>\t\t\t\t\t\t
\n\t\t\t\tWhat happens if a campaign does not deliver?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tOur team steps in as soon as a project misses a milestone, and any funds still held against later milestones stop being released. Creators are required to keep backers updated in writing, and we publish those updates on the campaign page.\t\t<\/div>\n\t<\/div>\n<\/div>\n
\n\t
\n\t\t
\n\t\t\t\t\t\t
<\/i><\/i><\/div>\t\t\t\t\t\t
\n\t\t\t\tCan I change or cancel a pledge?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tYes, up until the campaign closes you can change or withdraw a pledge from your account with no charge. After close, the creator has committed the money to production, so cancellations are handled case by case.\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>

Still have a question?<\/h3>

Our support team answers every message within one working day.<\/p><\/div>

Contact Support<\/a><\/div><\/div><\/div><\/div><\/div>