{"id":75,"date":"2026-08-06T21:05:16","date_gmt":"2026-08-06T21:05:16","guid":{"rendered":"https:\/\/demos.canvaswp.com\/bike-rental\/faq\/"},"modified":"2026-09-01T21:06:59","modified_gmt":"2026-09-01T21:06:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/demos.canvaswp.com\/bike-rental\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
Support<\/small>

Frequently Asked Questions<\/h1>

Pricing, deposits, delivery, damage cover and the money back guarantee. If the answer is not here, the team will have it.<\/p><\/div><\/div><\/div>

Answers<\/small>

Before You Book<\/h2><\/div>
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\n\t\t\t\tHow much does it cost to rent a bike?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tEvery bike in the fleet is 2.00 per bike per day, whichever model you choose. Accessories are priced individually and shown on each listing. There are no booking fees and no charge for swapping to a different bike mid-rental.\t\t<\/div>\n\t<\/div>\n<\/div>\n
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\n\t\t\t\tDo I need to leave a deposit?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tA card pre-authorisation is held for the value of the bike while it is out with you, and released the moment it comes back. Nothing is taken from the card unless the bike is not returned.\t\t<\/div>\n\t<\/div>\n<\/div>\n
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\n\t\t\t\tIs a helmet included?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tYes. A cleaned, correctly sized helmet comes free with every bike. Extra helmets for a group booking are available in the accessories range.\t\t<\/div>\n\t<\/div>\n<\/div>\n
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\n\t\t\t\tWhat happens if the bike breaks down?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tCall the number in your confirmation email. We will either talk you through the fix, swap the bike at the nearest station, or come and collect it. You are not charged for the time you lose.\t\t<\/div>\n\t<\/div>\n<\/div>\n
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\n\t\t\t\tCan I take an electric bike on the free plan?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tNo. The free plan covers a one hour trial on a used bike. Electric bikes are included in every Pro plan, and a free test drive on an electric bike is available separately, with no plan needed.\t\t<\/div>\n\t<\/div>\n<\/div>\n
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\n\t\t\t\tHow does the money back guarantee work?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tIf the bike is not what you expected, bring it back to any station on the first day and we will refund the whole rental. No form, no argument.\t\t<\/div>\n\t<\/div>\n<\/div>\n
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\n\t\t\t\tDo you deliver?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tDoor to door delivery and collection is included on Pro plans and available as a paid extra otherwise. Give us an address and a two hour window when you book.\t\t<\/div>\n\t<\/div>\n<\/div>\n
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\n\t\t\t\tCan I rent for a month?\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\tYes. The day slider goes up to thirty days and monthly discounts are applied automatically at checkout. For longer than a month, contact us and we will quote for it.\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>
Ask Us Something Else<\/a><\/div><\/div><\/div><\/div><\/div>

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